Refund & Return Policy
At ProKitWorld, we want you to be fully satisfied with your purchase.
Returns
We accept returns for both defective and non-defective products. Items must be unused, in their original packaging, and in new condition.
Return Window
You have 14 days from the date of delivery to request a return.
Exchanges
We accept exchanges within 14 days of delivery. Items must meet the same return conditions.
Return Method
Returns must be sent by mail using the prepaid return label included in your package.
Return Costs
- Return shipping: Free
- Restocking fees: None
Refunds
Once we receive and inspect your returned item, we will process your refund within 7 business days. Refunds will be issued to your original payment method.
If you have any questions, please contact us at your support email.
