Shipping policy
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Shipping Policy
At ProKitWorld, we aim to deliver your order quickly, safely, and with full transparency.
Processing Time
Once your order has been shipped, you will receive a shipping confirmation email with your tracking number.
Shipping Times & Rates
We offer tracked worldwide shipping.
Free Shipping with tracking number
Estimated delivery time: 7–15 business days after dispatch.Delivery times may vary slightly depending on your location, customs processing, and local postal service conditions.
Where We Ship
We currently ship to:
- Europe
- United Kingdom
- United States
- Canada
- Australia
- Most international destinations
Some locations may have limited shipping availability depending on carrier restrictions.
Order Tracking
All orders include a tracking number.
Once your order has been dispatched, you will receive an email with your tracking details. You can use this tracking number on the carrier’s website to follow your delivery.
Customs, Duties & Taxes
ProKitWorld is not responsible for customs duties, import taxes, tariffs, or additional fees applied by your country.
Any customs charges or taxes required during or after shipping are the responsibility of the customer.
Delivery Delays
While we work with reliable carriers, occasional delays may happen due to:
- High demand periods
- Customs clearance
- Local postal service delays
- Carrier disruptions
- Weather, natural disasters, or other events outside our control
ProKitWorld is not responsible for delays caused by the shipping carrier or customs authorities.
Delivery Protection
We stand behind every order we ship.
If your order is not delivered
If your tracking does not show successful delivery and your order has not arrived within the expected timeframe, please contact us.
After reviewing the tracking information, we may offer a replacement shipment or a refund.
If your order is marked as delivered but not received
If tracking confirms that your package was delivered to the correct address provided at checkout, ProKitWorld is not responsible for lost or stolen packages.
In this case, please contact your local carrier to file a delivery claim. We can provide tracking details, delivery date, and carrier information to help with your investigation.
Incorrect or Outdated Addresses
Please make sure your shipping address is correct before completing your order.
ProKitWorld is not responsible for orders shipped to incorrect, incomplete, or outdated addresses provided by the customer.
If you notice an address mistake after placing your order, please contact us as soon as possible. We will do our best to help, but we cannot guarantee changes once the order has been processed or shipped.
Shipping Restrictions
Some products may have shipping restrictions depending on destination, size, weight, or carrier limitations.
If we are unable to ship your order to your location, we will contact you.
Customer Support
For shipping questions, tracking help, or delivery issues, please contact us:
Website:
https://prokitworld.comEmail:
Prokitworld2012@gmail.comPhone:
+19707840653Business Information
Business Name:
ProKitWorldBusiness Address:
512 K Ave, Boulder City, Nevada,United States -
89005
Support Availability
We aim to respond as quickly as possible:
Email: Within 24 hours
Phone: Available during business hours
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